I have a TS9521C printer connected to a Mac mini with Sonoma 14.4.1. Lately when I try to turn off the printer, it won't turn off; I must unplug it. When I turn it back on, I get a message that I did not turn it off correctly. Once I left it on for an hour and it still was trying to shut down. What could be going wrong here?
I would appreciate any help that anyone can give.
