cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MG5320 manual and drivers needed; keeps saying inner cover is open

rto630
Apprentice

I have a Canon MG5320 Printer and I am looking for an owners manual.  I would also like to find a location for drivers. I know Canon no longer supports the model, but I am hoping someone can direct me to locations for support.
The printer frequently stops and a message appears telling me the Inner Cover is open.  I repeatedly open and close that cover but the problem persists.  Is this the Inner Cover in the attached Photo?

IMG_1715.JPGThank you!

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Since this model was retired, there are no current drivers to install. 

As far as the error coming back after you open and close the inner cover, it sounds like this is a hardware issue and the printer would need to be replaced.

You would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

You can take advantage of this offer by calling the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

 

Announcements