PIXMA TS9520 Back Ink Head "bracket" popped off

[eugene525]

My discussion is about the color printer head on a Pixma TS9520 printer.

Hello, I recently needed to clean the printer head. In doing so, I accidently pulled on the bracket at the back end of the cartridge holder, which held the electrical ribbons and indicated which color went where. I can't get it to snap back on and seem to be banging up the power ribbons. There is no discussion anywhere that I can find that illustrates this problem. I don't know how it should re-insert nor how it should hold onto the white ribbons. It will not snap back on to allow the ink cartridge holder to ride freely, side to side. I don't want to damage the ribbons any further. There is also a tension flange that sticks out from it and I can't figure out where that should insert. 😣 Obviously, I could use some thorough instructions on how to re-insert this bracket. Any takers? Thank you in advance. Eugene

[ArthurJ]

Hi,

Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
The real time feedback of a live technical support call would be very beneficial in this case.

We look forward to hearing from you.

[DerrickL]

The component in your image is the print head holder (or bracket) for the Canon PIXMA TS9520. This part is usually pre-installed and is not meant to be removed by the user during standard ink replacement. If it has detached, it must be reinstalled behind the ink cartridges into the carriage. [

Reinstalling the Print Head Holder

1. Preparation: Ensure the printer is powered on. Open the scanning unit/cover (A) and wait for the print head carriage to move to the replacement position.

2. Remove Ink Tanks: If they are still inside, remove all ink tanks by pressing their tabs (A) and lifting them out.

3. Position the Holder: The holder/bracket in your photo must be reinserted into the carriage. It should sit behind where the cartridges go.

4. Insert and Secure:

   • Raise the print head lock lever (the large lever on the carriage) completely until it stops.

   • Align the print head with the holder and tilt it toward the front at an angle as you insert it.

   • Lower the lock lever firmly until it clicks to secure the assembly.

5. Reinstall Ink Tanks: Place the ink tanks back into their corresponding color-coded slots until they click into place.

Post-Installation

• Calibration: Once reinstalled, it is highly recommended to perform a Print Head Alignment from the maintenance menu on the printer's operation panel to ensure correct print quality.

• Cleaning: If you experience missing lines or streaks, run a Cleaning or Deep Cleaning cycle from the Maintenance menu

[eugene525]

Thank you, DerrickL. There was an added clue in your explanation that I will follow. Fingers crossed. Eubean525