12-09-2024 05:36 PM - last edited on 12-09-2024 05:39 PM by Mike
Have to pause printing job, unplug printer then re-plug printer back in then unpause job to get the printer to recognize the command. Any suggestions besides reinstall drivers?
12-11-2024 11:27 AM - last edited on 12-12-2024 11:56 AM by SamanthaW
Hi fdb100,
The first step recommended would be to reinstall the drivers.
If the issue persists, please let us know what version of Windows is installed on your computer.
If you are using a Mac, what version of the macOS is installed?
And just to verify, you have your PIXMA TS9120 connected to your computer using a USB cable, correct?
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12-11-2024 04:40 PM
I have reinstalled the drivers 4 times in the last 2 months.
Mas OS 10.13.6 Same OS I have used since I bought the printer 5 years ago. And yes it is connected by USB.
I changed USB cords and which port I plug into, more than once.
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