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PIXMA TS9120: Print job communication issues

fdb100
Apprentice

Have to pause printing job, unplug printer then re-plug printer back in then unpause job to get the printer to recognize the command. Any suggestions besides reinstall drivers?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi fdb100,

The first step recommended would be to reinstall the drivers.

If the issue persists, please let us know what version of Windows is installed on your computer.
If you are using a Mac, what version of the macOS is installed?

And just to verify, you have your PIXMA TS9120 connected to your computer using a USB cable, correct?

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

I have reinstalled the drivers 4 times in the last 2 months.

Mas OS 10.13.6 Same OS I have used since I bought the printer 5 years ago. And yes it is connected by USB.

I changed USB cords and which port I plug into, more than once.

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