PIXMA TS9020: A Required File Is Missing...

[GrandCanon]

I get the following error every time I try to scan using IJ Scan Utility2 on my Pixma TS9020.  I've chatted with TS twice and each time they have me reinstall the printer driver/software. 

I've tried all combinations of driver/software to no avail.  It works the first couple times.  Then back to not working.  What gives? Since I rarely scan, I cannot be certain that it did work continuously on my brand new Mac Pro (10.15.7). 

[GrandCanon]

I posted an error (A Required File Is Missing...) a couple days ago and have received no replies.  I was wondering if anyone call tell me how to completely remove my Canon Pixma TS9020 printer from my Mac Catalina (10.15.7) system.

[jrhoffman75]

This may give some guidance

https://support.usa.canon.com/kb/index?page=content&id=ART158050&cat=0011B001&actp=LIST

[GrandCanon]

Thanks John! I will try this and report back when I've confirmed the error is not recurring after a few times of use and computer reboots!

[GrandCanon · Accepted solution]

I followed instructions and removed and reinstalled printer.  But I still got the same error.  I then let Mac choose the driver instead of selecting TS9020 as the driver.  It chose Canon TS9020 series-AirPrint as the kind (driver) and it has been working well.  Thought you might want to know for future unfortunate Mac users!  Thank you again!