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TS9020 "a required file is missing or corrupted

Claudia5522
Apprentice

Since downloading Sonama V14 I keep getting error  that a required file is missing or courrupted or settings are incorrect. I was trying to do  installation again.  I can not find new drivers for Sonoma V14.    I reloaded ventura v13.  It did not work  I removed the printer and re-added printer .  It still does not work. It prints fine from computer just will not scan.  Any help would be appreciated.  thank oui 

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