PIXMA TS8750 not printing magenta

[elisederoovere]

My canon pixma TS8750 is not printing magenta. I have performed several sets of cleanings and deep cleanings, as well as checks, but it still isn't working. What could be the problem?

[DerrickL]

If your PIXMA TS8750 is not printing magenta, try cleaning the print head and performing a nozzle check to ensure there are no blockages. If the issue persists, consider replacing the ink cartridge or the print head itself.

Common Causes for Magenta Not Printing

Ink Cartridge Issues

• Ensure the magenta ink cartridge is properly installed and has sufficient ink.
• Check if the cartridge is original Canon or a third-party brand, as compatibility can affect performance.

Print Head Problems

• A clogged print head can prevent ink from flowing. Perform a nozzle check and cleaning cycle through the printer's maintenance menu.
• If cleaning does not resolve the issue, consider replacing the print head.

Troubleshooting Steps

Basic Checks

1. Verify that the printer is connected and powered on.
2. Check for any error messages on the printer display.

Cleaning the Print Head

• Use the printer's built-in cleaning function to clear any blockages.
• If the problem persists, manually clean the print head using a cleaning solution or a syringe to flush out the ink channels.

Software and Settings

• Ensure that the printer driver is up to date.
• Check the print settings to confirm that color printing is enabled and that the correct paper type is selected.

Additional Tips

• If using non-Canon paper, switch to Canon's recommended paper for better results.
• Consider performing a factory reset if all else fails, but this should be a last resort.

[Ron]

Hi elisederoovere,

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA TS8750 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.