cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TS6420a Rear Tray Came Completely Off

rosie142940
Apprentice

I have a new Canon TS6420A and the rear tray came completely off and have no instructions to reinstall and it seems unable to fit to the back of printer. Is it broke?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

It sounds like the printer would require service. Since the printer is in it's 1 year warranty, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Avatar
click here to view the press release
Announcements