11-19-2024 02:48 PM - last edited on 11-19-2024 03:08 PM by Tiffany
I recently purchased a TS6420a (rear paper tray type). I was able to print on standard copy paper. I changed the settings for card stock to create a greeting card. I now want to change back to letter size paper. I can't seem to find the preference page I used to change the type of paper. I have tried changing the settings directly on the printer and from the computer settings page. Nothing has worked. What am I missing? When I prepare to print the preferences window does not contain the paper settings page as it did when I originally changed the type of paper.
I appreciate your help!
Solved! Go to Solution.
11-20-2024 06:10 AM
It seems the issue might be with how the settings are being accessed or applied. Here's a step-by-step guide to help you reset the paper type to standard letter size for your Canon TS6420a printer:
1. Reset the Paper Settings on the Printer
Access the Settings Menu:
On the printer's touchscreen, go to Settings or Setup.
Paper Settings:
Navigate to Paper Settings (this may be under Maintenance, Device Settings, or directly accessible).
Set the Paper Size to Letter and the Paper Type to Plain Paper.
Confirm Settings:
Confirm the changes and ensure the rear tray is loaded with standard letter paper.
2. Adjust Settings on Your Computer
For Windows:
Printer Properties:
Go to Control Panel > Devices and Printers.
Right-click your Canon TS6420a printer and select Printing Preferences.
Check Paper Settings:
In the Preferences dialog, look for a Paper/Quality tab.
Set the Media Type to Plain Paper and Paper Size to Letter.
Save Changes:
Apply and save these settings.
For macOS:
Best Regards
merry867
11-20-2024 06:10 AM
It seems the issue might be with how the settings are being accessed or applied. Here's a step-by-step guide to help you reset the paper type to standard letter size for your Canon TS6420a printer:
1. Reset the Paper Settings on the Printer
Access the Settings Menu:
On the printer's touchscreen, go to Settings or Setup.
Paper Settings:
Navigate to Paper Settings (this may be under Maintenance, Device Settings, or directly accessible).
Set the Paper Size to Letter and the Paper Type to Plain Paper.
Confirm Settings:
Confirm the changes and ensure the rear tray is loaded with standard letter paper.
2. Adjust Settings on Your Computer
For Windows:
Printer Properties:
Go to Control Panel > Devices and Printers.
Right-click your Canon TS6420a printer and select Printing Preferences.
Check Paper Settings:
In the Preferences dialog, look for a Paper/Quality tab.
Set the Media Type to Plain Paper and Paper Size to Letter.
Save Changes:
Apply and save these settings.
For macOS:
Best Regards
merry867
11-20-2024 09:57 AM
Thank you so much for your help. This Boomer can now print!
Blessings,
Jonniebean
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