PIXMA TS6320 offline and won't work

[Vanzile64]

It says the printer is offline and the printer won't work

[shadowsports]

Greetings, 

In order for us to try and assist you, we will need to know the version and build of the operating system you're using the printer with?

Also how the printer is connected and to what?

And last have you installed any drivers, and if so which?  

You can use the following for reference:

https://www.usa.canon.com/support/p/pixma-ts6320

[DerrickL]

Connecting to Wi-Fi

Using the Printer's Control Panel

1. Access Wi-Fi Setup
   Make sure printer is powered on. On the printer's control panel, navigate to the Wi-Fi setup option.

2. Select Wi-Fi Network
   Choose your Wi-Fi network from the list. If your network does not appear, ensure your router is functioning properly.

3. Enter Password
   Input your Wi-Fi password using the control panel.

4. Confirm Connection
   Once connected, the printer will display a confirmation message.

Alternative Method via Smartphone

1. Enable Wi-Fi on Smartphone
   Open your smartphone's Wi-Fi settings and connect to the network that starts with "Canon_ij_".

2. Open Canon App
   Launch the Canon app and follow the on-screen instructions to connect the printer to your home Wi-Fi.

3. Complete Setup
   After following the prompts, the printer should be connected to your Wi-Fi network.

Final Steps

• Test the Connection
  Print a test page to ensure the printer is connected properly.

• Troubleshooting
  If the printer does not connect, double-check the Wi-Fi password and ensure the printer is within range of the router.