PIXMA TS6320 not responding to print commands

[PKZ]

Hello. My PIXMS TS6320 was printing fine for several months but increasingly slowed way down and is now not responding at all to print commands from either my Mac or my iPhone. I have tried turning it off and unplugging it, with no success. Thank you for any help you can provide. 

[ArthurJ]

Hi, 

There are a few things that could be causing this issue and it may be quicker to resolve this issue in real time. 

Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat box, ask to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.