11-22-2021 11:04 AM
Hello. My PIXMS TS6320 was printing fine for several months but increasingly slowed way down and is now not responding at all to print commands from either my Mac or my iPhone. I have tried turning it off and unplugging it, with no success. Thank you for any help you can provide.
12-08-2021 01:59 PM
Hi,
There are a few things that could be causing this issue and it may be quicker to resolve this issue in real time.
Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat box, ask to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.
03/26/2024: New firmware updates are available.
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12/05/2023: New firmware updates are available.
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07/31/2023: New firmware updates are available.
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