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PIXMA TS6320 not responding to print commands

New Contributor

Hello. My PIXMS TS6320 was printing fine for several months but increasingly slowed way down and is now not responding at all to print commands from either my Mac or my iPhone. I have tried turning it off and unplugging it, with no success. Thank you for any help you can provide. 


Product Expert
Product Expert


There are a few things that could be causing this issue and it may be quicker to resolve this issue in real time. 

Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat box, ask to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.