Hi Damw0517!
Nothing posted except for the model of your printer.
The PIXMA TS6240 is a printer designed for sale and support in our European market.
You have reached Canon USA and we only serve printers designed for use in the USA. For information and support you'll want to reach out to Canon in the region of purchase. You'll find contact info here: https://Canon.us/ggdey
We hope this helps!
