PIXMA TS6120 printer won't print from cassette tray

[Dave5]

I get the message:

"Support Code                        1000

There is no paper in the rear tray.

Check the following, than load paper and select (OK).

-Align paper guides with the paper.

How to clear               OK"

I don't want to print from the rear tray; I want to print from the cassette tray. I do select the cassette paper type yet the message, above, is always the same. Support Code 1000 just tell how to load the cassette tray.

HELP, please

Dave5

[rswipe]

I resolved the problem on my ts705. The rear paper feeder has a back flap which I have folded down. But it also has a smaller flap underneath to hold the paper in. If you keep this flap open then close the back flap agian the printer will ignore the rear feeder and automatically print from the cassette

[DoloresDandre]

I am having same problem worked fine for a while and now it will only print from rear … I tried everything suggested in this forum … why is this happening ?

[JAC22]

Had this problem before and somehow paper choice was changed.  That fixed issue.

It's doing it again today and nothing is fixing it. Register paper when loaded in tray, A4 or letter,  turning on/off, starting over on device , nothing works.   Just printed yesterday without issue,  today it only want back loader.   Garbage.  Next printer won't be cannon.  Will find one where you choose paper location.  

[JAC22]

You should be able to print from anything.  Shouldn't HAVE to use Adobe.  The problem is cannon

[JAC22]

You got lucky. Doesn't work

[JAC22]

Doesn't fix problem.  Paper type on device correct.   Doesn't matter. 

[JAC22]

Upon digging deeper into more options on device.  Found media type set to auto. It had photo paper.  I unchecked auto and chose plain paper.  It printed from bottom cassette. 

This is still a problem.  Default to back tray.  I've just wasted over any hour of my day. 

[hextoza]

Hello Jac22, hope it's not too late for you. I just had the same thing happen to me and i was digging like crazy truing to figure it out. 
My problem came from Word's own print page setup. Apprently it overrides the printer settings and doesn't care about anything else. Might be worth checking the paper source there

[DoloresDandre]

Thanks my problem was due to the word document format I needed to print … I changed the document format to pdf and it printed from front tray 

[missssinyou2005]

Remove the cassette and adjust the silly little sliding paper size thingy. Mine somehow ended up on A4 or something when it should have been on LTR. Whatever size you select has to match the settings so go to: settings- device settings- scroll down to feed settings-register paper information- cassette-page size, and make it match your cassette size. I’ve been fighting this dumb thing for weeks. Hope this helps.