02-01-2025
02:00 PM
- last edited on
02-01-2025
02:01 PM
by
Danny
Everytime I print something, it pauses and the black ink starts flashing until I hit ok. The cartridge is new, just got the printer yesterday. I took the cartridge out and wiped the contacts off, but still have the problem. Any solutions will be greatly appreciated.
02-03-2025 04:19 PM
Hi,
Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.