PIXMA TS3520 won't print from Android Phone, no error code

[Jackie0009]

I cannot get my printer to work. When I first purchased it I got it setup and it worked but now it's won't work. Getting an error sign at the top.of my android phone that looks like a stop sign and it says says printer error but not error code.

[ArthurJ]

Hi,

Try removing the app from your device and once it is removed, restart your Android. After the restart, reinstall the app and try to print again. 

If the issue persists, press the i button on your printer to print the network settings page. Once this page prints, please check the following: 

• Row 3-2-6: Does the SSID match the network your Android is connecting to.
• Row 3-2-5: Is connection active? 
• Row 3-2-1: What is listed for signal strength?
• Row 3-2-12: Does the IP address start with a 192 or 10? 

We look forward to your reply.