PIXMA TR4722 will not print from laptop. Scan OK, print from phone OK

[JJWood62]

My TR4722 will not print from laptop using WiFi (manual config)or USB. It scans to laptop fine. I can print from android phone.  I think it's a windows 11.  I have 4 laptops in the house and none of them will print.  It sees the printer (as 'Ready') but when I print, it gets an error 'Error Printing'; or it says 'Printer Not Found.'.  No code or anything.   I've removed the printer, reinstalled, rebooted, checked for updates, reinstalled again but nothing works. Help?

I get tired of emailing myself so my phone can print a document.

[Patrick]

Hi JJWood62,

First, let's reinstall the drivers. Please turn your PIXMA TR4722 off and then follow these steps:

1. On your computer, please press the Windows key on your keyboard and the letter I, then let both go.

2. Click on "Bluetooth & devices" on the left side.

3. On the right side, click on "Printers & scanners".

4. Click on the Canon TR4700 series. In the new window, click "Remove" at the top.

5. Repeat until all TR4700's have been removed from the Printers list.

6. Close the Printers window once complete.

Next, we will download the latest driver:

1. Please click this link: https://www.usa.canon.com/support/p/pixma-tr4722#DOWNLOADS

2. Click on Software & Drivers.

3. Choose "Windows" from the Operating System drop down and then "Windows 11" from the Version drop down.

4. Click the Download button to the right of "Print Driver and Scan Utility Installer Ver.1.04 (Windows)". Note: you may have to click the red "Load More" button to locate this.

5. Once that file finishes, please open or run that file to begin the installation on your computer. If you have to search for the file first, the files name is: "md__-win-e4500_tr4600_tr4700-1_04-ea34_2.exe"

6. Follow the on screen prompts to reinstall. Please do not turn your printer back on until the installation starts to search for your printer.

Once reinstalled, please attempt to print.

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