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PIXMA TS3500 shows error codes, won't accept paper

rmiller
Apprentice

I have had nothing but issues with this printer since the day I purchased it. It throws up an error code nearly every time I turn it on. I really don't have time for all these errors while I am trying to work. I check everything, make sure it's clean, it takes the paper in halfway and spits it back out. I've checked that the paper is aligned properly, that there is nothing in the roller feeds, that there is nothing impacting the path, there isn't too much paper in the tray and NOTHING is working. I have about had it with this printer. I haven't even owned it for that long. The last CANON printer I had was really great, but it aged over time, so that's why I decided to go with this brand again. I will have to say right now I am very disappointed.

 

If you have any solutions, that would be great, but I have tried everything in the manual and everything else I can think of, including unplugging it.

 

rmiller_0-1737562892909.png

 

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, rmiller!

So that the Community can help you better, please let us know which error codes or messages you're seeing. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Holiday
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