09-12-2024
06:46 AM
- last edited on
09-12-2024
09:51 AM
by
Danny
I have a P10 error. Went out and brought some new cartridges (even though the old ones feel full and aren't that old) and can't change them due to the cartridge being locked over to one side. I've tried resetting by turning off and on again (with 10min wait) Have also tried disconnecting, pressing on 5 times then reconnecting. Nothing is working.
Please help
09-12-2024 08:39 AM
Thanks for joining the conversation, BethoT!
So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
09-12-2024 09:40 AM
Oh sorry - yes it's PIXMA T3300
09-12-2024 09:42 AM
Thanks, though we'd prefer something a little more specific than that. Your printer's exact model number should be on the top of the printer just above the power button. Please let us know what you see there.
We look forward to your reply!
09-12-2024 09:49 AM
Sorry, it's T3350 Multifunction Wifi Printer
09-12-2024 09:49 AM
TS3350
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.