02-02-2023 05:34 PM - last edited on 02-03-2023 09:39 AM by Danny
02-03-2023 09:38 AM
So that the Community can help you better, please let us know whether you want to learn how to scan or if you already know how to scan and you just need help finding your documents. It would also help us to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof) and which apps you're trying to scan with. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
02-03-2023 11:12 AM
If you haven't already done so, download the user manual:
Then see here in the manual:
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 220.127.116.11
PowerShot SX420 IS - Version 18.104.22.168
PowerShot 620 HS - Version 22.214.171.124
PowerShot SX720 HS - Version 126.96.36.199
PowerShot G1X Mark III - Version 188.8.131.52
PowerShot G7X Mark II - Version 184.108.40.206
PowerShot G9X Mark II - Version 220.127.116.11
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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