12-14-2022 09:43 AM - last edited on 12-14-2022 09:53 AM by Danny
Is there a way of have the printer print on whatever paper I put in there? The predecessor to the 8620 would print regardless of the paper size specified on the document. But this one demands an exact match, which sometimes is very difficult. Is there a way to just tell the printer to print what I have sent you without checking the size?
Sometimes things are just too smart!
Jim
[Personal email removed per forum guidelines to protect privacy.]
Solved! Go to Solution.
12-15-2022 10:08 AM
As a test I enabled detection at the printer. At the PC I opened the Assistant and selected disable. Went back to the printer and now the red box was around Enable, so I am assuming t it was disabled when I had the PC send settings to printer.
12-14-2022 12:35 PM
Use the Canon IJ Printer Assistant Tool:
12-14-2022 04:30 PM
This is a real dumb question, but where do I find the Printer Assistant Tool? I searched on my Mac and find no record of it. When I search on the Canon website I find references to it for use under windows but not iOs.
12-15-2022 06:45 AM
Even though I use both systems, my “daily drive” is a PC.
For a Mac you will need to use the printer LCD.
1. Touch Home icon to get to the main selection screen.
2 Touch Gear icon.
3. Touch Page Option icon. Selection will be there.
12-15-2022 09:57 AM
John. Thanks. I have both a PC and a Mac on my network which both use this printer. Will this change stay with the printer or will I have to make a change on the PC as well?
Jim
12-15-2022 10:08 AM
As a test I enabled detection at the printer. At the PC I opened the Assistant and selected disable. Went back to the printer and now the red box was around Enable, so I am assuming t it was disabled when I had the PC send settings to printer.
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