PIXMA TR8520 Printer is in use error

[Alan-Editor]

We have a Canon TR8520 inkjet with a macOS High Sierra 10.13.6. We're getting a Printing - The printer is in use error message. We thought it might be due to a recent installation of Amazon Send to Kindle, which I just removed. Also, the printer is low on Yellow ink, but low ink has never caused this before. The printer is on line and can be "found" by the computer. Any suggestions? Thank you!

[Patrick · Accepted solution]

Hi Alan-Editor,

What currently appears on the display of your PIXMA TR8520?

If the Home screen appears with no errors or messages, please attempt to print a test page following the steps on this page:

https://ij.manual.canon/ij/webmanual/Manual/All/TR8500%20series/EN/UG/ug_m_01_02_c.html

Were you able to print the test page?

[Patrick · Accepted solution]

Hi Alan-Editor,

What currently appears on the display of your PIXMA TR8520?

If the Home screen appears with no errors or messages, please attempt to print a test page following the steps on this page:

https://ij.manual.canon/ij/webmanual/Manual/All/TR8500%20series/EN/UG/ug_m_01_02_c.html

Were you able to print the test page?

[Alan-Editor · Accepted solution]

Hello Patrick,

Thanks for your reply. I had rebooted the computer and now it works fine. Sorry to have taken your time. I don't know what the problem was, it's never happened before, and it only happened after using Send to Kindle.

Thanks again!