10-11-2024 06:15 AM - last edited on 10-11-2024 08:22 AM by Danny
I have a Cannon TR4722 printer. I recently changed out the ink cartridges. They were sent to me by Cannon directly. Now I keep getting the code 1651 and the message, printer cannot communicate with the ink cartridges. My printer is on line. Any ideas? Thank you , Stephen Casper.
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10-14-2024 12:42 PM
I fixed my printer. Apparently, the cartridges that Canon sent me for free , needed to be set up with a subscription service. My printer is not compatible with their subscription service. Their cartridge numbers are CL276 PPP and PG-275 PPP. The ones that work are numbers CL-276 and PG-275. I got them from Amazon.
10-13-2024 06:32 AM
I had this same thing happen to me a couple of days ago when I tried to print. For whatever reason my printer just stopped communicating with my wifi. I did all of the wifi checks and everything. Long story short, I was able to fix it today by running the master set up on my computer as if it were a new printer I was adding to it. Since it still has the same serial number, it still linked up with my print plan and was finally able to communicate the ink/printer info so I can print again. It is really random that it happened. I am not sure why.
10-13-2024 08:38 AM
I did try that and it still did not help. Thanks for your response.
10-14-2024 12:42 PM
I fixed my printer. Apparently, the cartridges that Canon sent me for free , needed to be set up with a subscription service. My printer is not compatible with their subscription service. Their cartridge numbers are CL276 PPP and PG-275 PPP. The ones that work are numbers CL-276 and PG-275. I got them from Amazon.
11-23-2024 01:03 PM
Im sorry but this their error and they should replace for free. This is not one of the printers on the Auto Replenishment program. Why would they not put out a product that is not compatible? Makes me not want to buy another Canon product ever again.
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