10-17-2022
02:24 PM
- last edited on
10-28-2022
11:21 AM
by
Danny
New PIXMA TR4722. Performed automatic printer head alignment at least 6 times and manual alignment twice. Have now run out of ink and still haven't been able to properly print even a single sheet of my document. Any suggestions before I take the printer back and buy another brand?
10-17-2022 02:27 PM
Give canon a call at 1-800-OK-CANON
10-17-2022 02:57 PM
Thanks but did that. After being on hold for 20 minutes with no assistance I gave up. Will just take the printer back...if they'll take it back with an empty black cartridge.
04-24-2023 01:38 PM
Having the same problem. Completely ran out of ink trying to align the heads. This is nothing new to me, since I have worked with Printers and Computers for over 30 years. Will not buy another Canon. I know the store won't take this back since I bought it about 4 months ago, but did not even use it enough to run out of the sample ink until the heads messed up. Money down the drain and no support from Canon!
04-24-2023 02:01 PM
If your printer is just four months old it is covered from any defects under warranty.
Please contact our printer support team at 1-800-OK-CANON
Thank You!
04-25-2023 05:43 PM
Decided to buy an Epson. If you do the Alignment 2 or 3 times, it eats up ink like it has a hole in it. By the time I bought more ink for $40 or $50 for just a little more, I could I buy a new printer. If I had checked my messages sooner, I might have tried something with your, but to be honest, I was in a hurry when I bought the Canon and didn't keep my receipt.
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