06-18-2023
02:17 AM
- last edited on
06-20-2023
09:32 AM
by
Danny
Attempted to download/set-up on two different laptops. Both the download script&printer keep repeating the "load ink cartridges" when you can only put them in one way. This isn't my first BBQ&if they installed correctly the lever wouldn't close all the way/right. Which I learned soon after we got the previous printer.
06-20-2023 02:01 PM
Hi,
I recommend reaching out to Canon support for real time support with this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
07-14-2023 08:55 PM
After it ask you to load the ink cartridge. Load them and press the Ok button. Press the Ok button for all the steps it asks you to complete for loading the cartridge.
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