08-06-2024
01:38 PM
- last edited on
08-06-2024
01:40 PM
by
Danny
Hello. We purchased a Pixma 4722 last September. It worked okay for a while, but about Christmastime it started doublestriking and misaligning horizontally, plus the next sheet of paper would be started and would jam.. I tried to get help but with the holidays and followed by a large diy remodeling project in our home, I didn't follow up with our printer problems. My fault. I have been working on trying to get the printer functional again, but so far I get the same results. Has anyone else experienced this, and how was the problem solved? God bless!
02-25-2025 05:28 PM
Hi Wells,
Cleaning the encoder should resolve this issue. Please use this link:
Cleaning the Encoder Film - TR4700 series
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02/20/2025: New firmware updates are available.
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