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Paper jam - PIXMA TR4722

Wells
Apprentice

Hey, everyone.  I have a 4 month old TR4722 printer.  It was working well for about two and one-half to three months.  Now when it starts to print, it feeds through two sheets of paper and then jams one-half way thrpough the third.  I cannot figure out how to stop this.  It prints test pages okay.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Please use the steps HERE to perform a roller cleaning on the printer. If the papers still start to feed and jam after a roller cleaning, the printer will require service. 

Since the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

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