cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TR4520 Print Head will not align

Ds-1
Contributor

Print Head will not align

8 REPLIES 8

ArthurJ
Product Expert
Product Expert

Hi,

Does an error code appear when you try the alignment? Also, if you have tried a nozzle cleaning and printed a nozzle check, please attach it to your reply here. 

We look forward to your reply. 

Yes I did try a nozzle cleaning and printed a nozzle check. Also a manual alignment procedure. No luck. It's funny it happened suddenly. 

Do you think there's hope for it?

Thank you

 

 

 

 

 

ArthurJ
Product Expert
Product Expert

Hi,

Could you attach a picture of your nozzle check? This would help us troubleshoot further. 

We look forward to your reply. 

PXL_20221118_174031949.jpg

 hope this helps!

PXL_20221118_175658866.jpg

ArthurJ
Product Expert
Product Expert

Hi,

Thanks for adding the pictures. Based on the nozzle check, the ink is not flowing correctly.

You can try another deep cleaning of the printer ink but if that does not resolve the issue, the printer would require service.

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Thanks for the information. I should have waited, but I already purchased an upgrade and did register it. I purchased a Cannon TR8622a. I'm sorry I missed the discount. Could you give me a set of ink since I missed the discount? I was really happy with my old printer and that's why I replaced it with another Cannon product.

Please let me know and thank you for the assistance.

Dave

Arthur,

I am having the same type of issue with my TR4520. One day early this year my wive was printing and got an alert (doesn't remember what it was exactly) and it hasn't printed well since. Ive gone thru every "cleaning" option in the Maintenance menu to no avail. My info prints are attached. Should I send it in for replacement?

align numbers.JPGNozzle check.JPG

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.