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PIXMA MX922 with error code B200 (Series MX920)

How do you clear the B200 Support Code on my Printer? I can't do anything with the printer until the B200 code is removed and does not pop up as soon as I power up the printer. AND what causes the B200 code to be active all of a sudden?? My printer is no longer in warranty, but has worked fine until this code issue appeared all of a sudden! Your nearest service center is over 250 miles away----hardly worth while to keep printer if no "work a round" is provided, and I doubt I'd buy another Canon if this issue is not resolved!

I found how to remove & replace the print head (after cleaning it up a bit), but I still get the B200 Support Code. Does this mean I must buy a new print head???

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154 REPLIES 154


The "fix" of starting it, then opening and closing the cover works, until you try and do something.  Then the printer literally DIES.  No power, nothing.  I had this exact same thing happen to TWO MX922 printers in the past 2 weeks.


HELP!!!  Now what do I do?  The printer is DEAD.  No power, nothing.  It is NOT the power supply, as I have checked that .

Recycle it, say goodbye to ink jet, upgrade to laser. I've tried all the methods, including playing a banjo underwater standing on one toe, none of these work. This problem plagues inkjets, and is more common in the Cannon line.

I'm with you. Sick of this hassle. Quality was good and when it worked, it worked well! Just sucked it up buying ink for half the price of the entire unit. But when it craps the bed during an important job, well...enough is enough. Laser can't come close to picture quality. Not for under $200-300 anyway. Thanks for your post!

I have about 10 years of ink (the off-brand carts are less than $1.00 each on eBay).  I don't want to give up on them ( I have two left with teh exact same NO POWER issue.  I am going to take a chance and buy a main board ($30 on eBay) and see if that does the trick.

Good for you! Those days are over for me. But I remember them well. The way brands, models, versions, hardware, software, all change all the time....screw it. I remember when I started in I.T. and all the talk was about "Open Systems" where standardization was going to make our jobs easier....never happened...went the other way...more proprietary than before. But I digress....

Hello, great that you asked. The HP relacement from ebay is a nice device and is working well for me. It has functionality that is very useful. The only drawback is that it does not print on both sides unless the paper can be flipped over and put back into the feed tray. The setup process was somewhat confusing but I took my time to get everything set correctly. I had rebuilt my MacBook Pro and upgade my HP desktop to Windows 10 and added a wireless USB adaptor to it. Two different computers and operating systems, wired or unwired connections, overall home network configuration, Google Drive and photos, and 1 Drive, icloud this cloud that, My Galxey phone, Samsung account, Google account, Microsoft pushing 360 accounts, Xfinity internet, Smart TVs. They all want to take control. too many ways to back up and sync to where. Updated drivers. don't forget to make new printer the default and all that great stuff. Sorry for this delayed reply. I am very happy with the HP OfficeJet 3830 and replacemet ink is readily available. The printer can auto order new ink. It prints at a nice speed and is a quiet printer. Good support at the HP website. The HP scan and printer Doctor works well and I did use it several times. The Doctor is Different than the Printer Assistant Device control panel) for Scaning, Faxing  and printer. I was unfamiliar with device and software names at frirst but everything is working well.  Thanks for asking.


After screwing around for 2 days now I'm done.  I will never, ever, EVER!, buy any Cannon product ever again.  And what pisses me off the most?  I rarely use the printer but depend on the scanner!  And NOTHING works if the printer doesn't!  Now I've got to **bleep** around trying to trash it.

Hi I’ve been trying everything posted to get rid of the B200 error message and nothing seems to solve it. I cleaned the print head and put it back into the printer but it didn’t help. Anyone have any other thoughts?


I did every concievable thing to get rid of the B200 so I found someone who suggested reinstall the drivers...It worked!!!  Good luck and stay well!!