01-26-2017 02:11 PM
My PIXMA MX870 has a paper jam, but I cannot see the jammed paper. How do I clear the paper jam?
01-26-2017 02:51 PM
https://support.usa.canon.com/kb/index?page=content&id=ART109189
01-26-2017 03:06 PM
Hi DeeinSC!
Thanks for reaching out, we're happy to help!
Check out the following article for step-by-step instructions on how to get this taken care of: CLICK HERE
If you find that you need additional assistance, don't hesitate to reach out to support at 1-800-OK-CANON or online at
We hope this helps!
01-26-2017 03:31 PM
Thank you, thank you, thank you! It worked. I didn't know about looking under the printer.
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