Hello.
The printer will feed from the upper tray when a smaller paper size has been sent to the printer. Check the settings in your software to ensure that A4, Letter or Legal paper sizes are chosen before printing. If your app or program does not have the ability to specify the size you may have to print from a different program.
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
