Greetings Klaire,
The MX 492 is 10 years old. If no error message is displayed it could be any number of things. The print head might have failed, the ink absorber might be full or an electrical component inside the device has failed.
Sounds like you've had many good years with the printer. It may be time to consider a replacement as shipping and repair would exceed the value of the device.
Canon has an upgrade program for loyal customers. They offer a 10% discount and free shipping. They can help you pick out a new product that meets your needs and budget. You can reach them at 866-443-8002 Monday through Friday from 9am to 9pm (ET), excluding holidays
~Rick
Bay Area - CA
~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
