11-16-2020
07:01 PM
- last edited on
05-05-2023
10:00 AM
by
Danny
For some reason my Canon MX7720 printer, which has worked fine for five years, suddenly won't print. It gives the error "printer is performing another operation". I'm using windows 10. I didn't make any significant changes to the computer before this happened. In an attempt to repair I have:
At this point, the printer is unusable. I've read thread-after-thread that talks about this error, but I have yet to find anyone who seems to have an actual fix.
Incidentally, at one point today, the computer just began spitting out two pages of unprinted paper about every ten minutes, but I still couldn't print.. I have no idea what that was all about. It stopped after one of the reinstalls.
Thanks.
Solved! Go to Solution.
11-17-2020 10:10 AM
This morning I re-booted the printer (which I had done before) and for some reason, now it's working just fine. Maybe it heard me saying that if I couldn't get it sorted out today I was buying a new one. Thanks for your help.
11-16-2020 07:25 PM
11-16-2020 08:54 PM
I'm actually connecting through USB (which I have always done).
Interestingly, when I try to print the LAN details, nothing happens. At the "Print LAN details? screen, I tap "yes" and I get a "beep" and the "yes" button briefly highlights, but nothing actually prints.
11-17-2020 10:10 AM
This morning I re-booted the printer (which I had done before) and for some reason, now it's working just fine. Maybe it heard me saying that if I couldn't get it sorted out today I was buying a new one. Thanks for your help.
05-04-2023 11:54 AM - edited 05-04-2023 11:56 AM
Yeah, I know this thread is 2 1/2 years old. But in case anyone else does a search. I have exactly the same problem.
After sending a print job via Wi Fi to my printer from my wife's laptop I develped this problem. If I try and print from my computer, which is a desktop attached to the printer via USB, I get this message. Turning the printer off and back on it will then print.
Any suggestions?
05-04-2023 11:58 AM
Hi, matonanjin!
Did you perform the troubleshooting steps Mike suggested above? If so, what were the results?
05-09-2023 08:51 AM
I have not yet. Thank you for the follow up!
I most likely will today.
05-12-2023 02:11 PM
@Stephen, you are brilliant!!! Actually, I just delayed until it somehow repaired itself. 😉 It's working. This is the way I repair everything, including our house, automobiles, not just computer stuff. I stall and eventually 1 of 2 things happens: 1) It repairs itself (as in this), or 2) It becomes permanently damaged and I must replace it.
It's my life philosophy.
Thank you again for responding.
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