PIXMA MG5520 won't reconize new ink cartridge

[fuzzduzz]

Pixma MG5520... put a new Canon ink cartridge in and it won't reconize it... says it's still empty...Tried many times... no help...Please help..Love my Canon printer...

[Patrick]

Hi fuzzduzz!

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.