Selphy CP910 won't reconize new ink cartridge.

[pgof]

My Selphy CP910 does not reconize a new ink cartridge. It keeps giving me the error message to replace the ink cartridge, which I have done many times . It will not print. Is there any hope for it?

[James_C]

Hello Pgof,

While our Forum Community members are welcome to chime in, your product has been retired. Once a product is retired, the official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) is removed from the Canon website. To take advantage of Canon's innovative technologies, consider reaching out to our Canon Upgrade Specialists at 1-800-443-8002.

To learn more about our retired products, click here: https://canon.us/retired

[MzM831]

So there is no solution to this problem? I also put in new ink cartridges and the selphy cp910 is not reading it! 

[Gecko77]

The only solution I found was to buy a new printer. Even the videos about taking the printer apart did not help.