08-11-2015 11:12 AM
Attempting to print photos or documents is getting very frustrating - only a portion of the print job is being printed.
The LAN Details on the printer are the following:
The machine doing the printing is:
Asus Notebook U52F
Printing from applications such as MS Word 2010, Adobe PDF Reader XI, and Canon Quick Menu
Router, Printer and Laptop are all within 10-15 feet of each other on the same floor. Any suggestions on how to fix this and prevent additional paper waste?
If any additional information is needed please let me know. Much appreciated!!
Solved! Go to Solution.
08-13-2015 09:44 AM
Hello.
Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
08-12-2015 03:41 AM
Hi schmidt408,
As I understand that only a portion of your print is printed out.
Kindly advise whether does this also occur when your perform a photocopy function without the help of your computer?
Best Regards,
KahVeen
08-12-2015 07:56 AM
08-14-2015 08:12 AM
Hi schmidt408,
Thanks for your respond.
If the photocopy function is normal then you can be assured that the printer is working as per normal.
Have you tried printing from a different computer or a different file? what is the outcome?
Best Regards,
KahVeen
08-15-2015 10:33 PM
08-13-2015 09:44 AM
Hello.
Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
08-15-2015 10:32 PM
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.