07-30-2025 01:36 PM - last edited on 07-31-2025 08:30 AM by James_C
We just purchased a new MG3620.
I've gone thru all the steps and it will not install the drivers. It just keeps saying try again.
This is using USB and it is WIN10 x64
Any help will be greatly appreciated!
07-30-2025 04:30 PM
Turn off your anti-virus then try installing.
12/18/2025: New firmware updates are available.
EOS C400 - Version 1.0.4.1
EOS C80 - Version 1.0.4.1
XF605 - Version 1.0.7.1
11/20/2025: New firmware updates are available.
EOS R3 - Version 2.0.0
EOS R1 - Version 1.2.0
EOS R5 Mark II - Version 1.2.0
EOS R5 - Version 2.2.1
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
EOS R7 - Version 1.7.1
EOS R10 - Version 1.7.0
EOS R8 - Version 1.5.0
EOS R50 - Version 1.4.0
Powershot V10 - Version 1.4.0
Powershot V1 - Version 1.1.0
EOS R50V - Version 1.1.1
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
