PIXMA MG3620 Warranty service

[CLAYBIRDNEMESIS]

I bought a Pixma MG3620 Bk in February 2022 from Canon Direct and it has started printing with a shadow, ie double printing every word.  I have been all over the Canon website and read that my Printer (that I bought 8 months ago) has been retired and they no longer support it.  One of the pages did say to contact Professional Services but try to find a link to that anywhere on the website. I think I should have a one year warranty or possibly a service option but can't find anything on the website to help me.  

[StevenMOD]

Hi CLAYBIRDNEMESIS,

We're sorry to hear of the difficulties finding support for your PIXMA MG3620. Our friendly printer support team will be happy to help you with this print quality issue. Give them a call at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 8:00 am to 8:00 pm ET. You'll want to ensure your printer is registered to your My Canon Account before calling. You can do that here: http://canon.us/account.