04-03-2024 06:32 PM - last edited on 04-03-2024 06:39 PM by Tiffany
Canon Pixma 3620
04-03-2024 06:38 PM
Welcome to the forum!
So that the Community can help you better, we will need to know if you connect to your printer using a USB cable or WiFi? Which version of Windows or macOS are you using? What is the exact error message? Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE
Thank you.
04-03-2024 06:49 PM
I am connecting with wifi. I am using MacOSMonterey and Pages. There is no error message. I click print, twice, on the Pages program, hit START on the printer -- and it spits out a blank sheet.
04-03-2024 07:34 PM
Greetings,
Please follow the troubleshooting steps in this article and report the results:
Canon Knowledge Base - What to do if no ink prints on the paper - MG3600 Series
~Rick
Bay Area - CA
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