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PIXMA MG3620: Printer keeps spitting out a blank sheet of paper.

vadelavan
Apprentice

Canon Pixma 3620

3 REPLIES 3

Tiffany
Moderator
Moderator

Welcome to the forum!
 
So that the Community can help you better, we will need to know if you connect to your printer using a USB cable or WiFi? Which version of Windows or macOS are you using? What is the exact error message? 
Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you.

vadelavan
Apprentice

I am connecting with wifi. I am using MacOSMonterey and Pages. There is no error message. I click print, twice, on the Pages program, hit START on the printer -- and it spits out a blank sheet. 

shadowsports
Legend
Legend

Greetings,

Please follow the troubleshooting steps in this article and report the results:

Canon Knowledge Base - What to do if no ink prints on the paper - MG3600 Series

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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