Canon Community

rachelledelicia · ‎08-04-2022

I recently installed new internet equipment. My printer works but not my scanner. Code 5, 157,69. Can you please help me?

Tintype_18 · ‎08-04-2022

Have you called customer service/support? I would think they would have access to the error codes.

John
Canon EOS T7; EF-S 18-55mm IS; EF 28-135mm IS; EF 75-300mm; Sigma 150-600mm DG

PIXMA MG3022 Prints but Won't Scan and Shows Error Code 5,157,69