08-04-2022 05:38 PM
No matter what I do, it doesn't recognize it. Please help!
08-04-2022 06:21 PM
Hi Ghenyphr72,
What operating system are you using and have you tried a different USB port if possible? Any additional information will only help the Community answer your question!If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.Thanks and have a great day!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
EOS R5C - Version 1.1.0.1
EOS C80 - Version 1.0.2.1
12/18/2024: New firmware updates are available.
EOS C70 - Version 1.1.0.1
EOS C300 Mark III - Version 1..0.9.1
EOS C400 - Version 1.0.2.1
EOS C500 Mark II - Version 1.1.3.1
XF605 - Version 1.0.5.0
12/05/2024: New firmware updates are available.
EOS R1 - Version 1.0.1
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R5 - Version 2.1.0
EOS R6 - Version 1.9.0
EOS R3 - Version 1.8.0
EOS R7 - Version 1.6.0
EOS R10 - Version 1.6.0
EOS R6 Mark II - Version 1.5.0
EOS R8 - Version 1.4.0
EOS R50 - Version 1.3.0
EOS R100 - Version 1.1.0
Powershot V10 - Version 1.3.0
