FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MG3022 Prints but Won't Scan and Shows Error Code 5,157,69

rachelledelicia
Apprentice

‎08-04-2022 06:13 PM - last edited on ‎08-05-2022 08:41 AM by Moderator

I recently installed new internet equipment.  My printer works but not my scanner.  Code 5, 157,69.  Can you please help me?

0 Likes
1 REPLY 1

Tintype_18
Authority
Authority

‎08-04-2022 06:27 PM - edited ‎08-04-2022 06:28 PM

Have you called customer service/support? I would think they would have access to the error codes.

John
Canon EOS T7; EF-S 18-55mm IS; EF 28-135mm IS; EF 75-300mm; Sigma 150-600mm DG
0 Likes

Announcements

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/27/2025: New firmware updates are available.

EOS R5C - Version 1.1.0.1

EOS C80 - Version 1.0.2.1


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II

12/18/2024: New firmware updates are available.

EOS C70 - Version 1.1.0.1

EOS C300 Mark III - Version 1..0.9.1

EOS C400 - Version 1.0.2.1

EOS C500 Mark II - Version 1.1.3.1

XF605 - Version 1.0.5.0


12/13/2024: EOS Webcam Utility Pro V2.3b is now available to support Windows on ARM PC users.

12/05/2024: New firmware updates are available.

EOS R1 - Version 1.0.1

EOS R5 Mark II - Version 1.0.2


11/14/2024: Windows V 2.3a installer for EOS Webcam Utility Pro is available for download
11/12/2024: EOS Webcam Utility Pro - Version 2.3 is available

09/26/2024: New firmware updates are available.

EOS R5 - Version 2.1.0

EOS R6 - Version 1.9.0

EOS R3 - Version 1.8.0

EOS R7 - Version 1.6.0

EOS R10 - Version 1.6.0

EOS R6 Mark II - Version 1.5.0

EOS R8 - Version 1.4.0

EOS R50 - Version 1.3.0

EOS R100 - Version 1.1.0

Powershot V10 - Version 1.3.0

Copyright © 2025 Khoros, LLC