03-16-2023 12:18 PM - last edited on 03-16-2023 12:26 PM by Danny
Hi, I was aligning the print head and got a support error 6000. I just put a new cartridge in and it says it's low on ink. When I print, the first page is blank and shoots out. The test page starts printing but it only goes through a few inches and stops and gets stuck. Any help is appreciated!
03-23-2023 10:24 AM
Hi,
Please click HERE for the steps to clear the 6000 error on your MG2522. If the error wont clear after following these steps, the printer would require service.
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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