PIXMA MG2522 - Printer doesn't scan

[alfredbowman138]

My PIXMA MG2522 prints and copies but won't scan. When I try to scan all I get is "You do not have the required privileges to access this folder." Error Code 9.244.3. It is connected to my Windows 11 PC by a USB cable. What is the problem and is there a fix?

[ArthurJ]

Hi,

So we can best assist you, please let reply with the answers to the following: 

• Did you install the printer driver or add the printer by selecting Add Printer on your computer?
• Are you trying to scan using IJ Scan Utility? 

We look forward to your reply.