11-21-2022 11:05 PM - last edited on 11-22-2022 10:03 AM by Danny
Printer cuts off the end of the page. I wasted a lot of ink, I bought more ink and it continues to leave off the bottom of the page. The paper size is correct. Its pdf help! I am wasting a lot of ink, and I regret buying this printer. I read the reviews and they wasn't good and I still took the chance and bought the printer. I want my money back.
11-22-2022 04:09 AM
Greetings,
What operating system (build and version) are you using the printer with?
What program(s) are you printing from. Have you tried printing from another program?
Does this happen with every document or just one?
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
02-17-2024 08:44 PM
I have this same problem. It cuts off the last half inch no matter the settings. The MG2522 did this with my old Toshiba with win7 and I (eventually) installed my new HP with win11, and still it persists.
03-06-2024 04:52 PM
Apparently Canon is not interested in helping out. I wish I had read the reviews before I bought this garbage. Will take it back to Walmart.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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