PIXMA MG2500 Printer Timing Out During Driver Download

[M4xwell]

I'm trying to download the driver for my MG2500 printer and during the printer connection section after an amount of time mid download the printer shuts off and causes me to restart the download. How can I make the printer stay on longer so I can be able to print paperwork

[ArthurJ]

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you