07-08-2024 01:01 PM
I have a PIXMA G7020 printer purchased in October 2020 (so almost 4 years old).
I am currently unable to print because every time I order something to print, my Mac connects to the printer and stalls right there, displaying a "printer is in use" message.
There are no other print jobs pending; no other computer accessing the printer.
I recently (maybe 3 weeks ago) my MacOS to Sonoma 14.5. But I printed without issue many times after that update.
The message first appeared within minutes after having successfully printed something.
I have removed and reinstalled the printer/drivers, but this has not fixed the issue.
Any ideas?
I am very disappointed that "The printer is in use" is NOT covered in the Canon owners manual under troubleshooting or indexed anywhere in the Knowledge Base -- and I am not excited at the prospect of paying $19.99 to have a phone agent walk me through a fix that ought to be easily addressed.
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