PIXMA G7020 - printing everything like a test page

[BarbT]

My G7020 Pixma printer started having color print issues a few days ago.  Ink tanks have sufficient ink.  I have done numerous cleans, deep cleans, and ink flushes. I downloaded the most recent driver from Canon.  Now it is printing all documents like a test page. I can't get a print out of anything else.  It probably is not in warranty anymore, and I really don't want to replace it, if the issue can be resolved.  

[Patrick]

Hi BarbT,

Please follow the steps provided on this page to resolve this print issue:

G7000 series > Maintenance > If Printing Is Faint or Uneven > Maintenance Procedure 

If the issue persists, your PIXMA G7020 would require service.  If your PIXMA G7020 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA G7020 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA G7020 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.






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