Hoping someone can help~! Today I had to replace my Gateway from AT&T. The good news is I am now again online and my phones are working. But upon trying to print out a document, my printer will not work. My printer is on and it will make copies from a hard copy, but will not print out documents from my computer. Upon going to my devices, my Canon Printer PIXMA G7020 says I have 4 documents in queue. However, upon selecting to view the 4 documents, there are no documents in queue. Does anyone know what I can do to get my printer to recognize documents being sent from my computer? Thanks so much!
I am not an expert but if you get desperate you could try using a USB cable to connect the printer directly to your computer. You may need to restart the computer to get it to recognize the printer.
09/26/2023: New firmware updates are available.
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