07-07-2023 09:09 PM - last edited on 07-08-2023 09:29 AM by Danny
Hoping someone can help~! Today I had to replace my Gateway from AT&T. The good news is I am now again online and my phones are working. But upon trying to print out a document, my printer will not work. My printer is on and it will make copies from a hard copy, but will not print out documents from my computer. Upon going to my devices, my Canon Printer PIXMA G7020 says I have 4 documents in queue. However, upon selecting to view the 4 documents, there are no documents in queue. Does anyone know what I can do to get my printer to recognize documents being sent from my computer? Thanks so much!
07-10-2023 03:38 PM
Hi,
You will need to reconnect the printer to your Wi-Fi network. Please click HERE for information on connecting the printer to your Wi-Fi.
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12-20-2023 03:50 PM
This did not work at all. I have even updated the driver software.
07-10-2023 05:06 PM
I am not an expert but if you get desperate you could try using a USB cable to connect the printer directly to your computer. You may need to restart the computer to get it to recognize the printer.
12-20-2023 03:51 PM
This is not helpful to those who cannot move their PC next to the printer for such connections. Please only contribute helpful information.
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